Returns Procedure

At Click Car Parts we strive to exceed our customer's expectations however we do realise that on occasion you may need to return or cancel an item you have purchased.

We offer a 7 Day no quibble return policy from order of the original date of purchase provided that the following criterion is met:

• We must be informed of any returns within 7 days of the original purchase date
• Any products returned must be in a re-saleable condition in original packaging with documentation as supplied.
• You will be refunded the entire purchase price (postage and packaging not included)
• Items must not have been fitted or tested on the vehicle
• Before returning any item a Returns Authorisation Number must be raised and can be obtained by logging into your account and filling out a returns form. If you purchased over the phone you can still set up an account and fill out a returns form.
• Items must be returned to us at your cost with a Returns Authorisation Number within 7 days of original order date

• Items damaged, not fit for re-sale or returned outside of the return period specified may be subject to a surcharge of 20% (This charge is due to restocking the unwanted item after the 7 day period)

How to obtain a Returns Authorisation Number

To obtain a Returns Authorisation Number please log onto your account and select the Returns Tab, if you do not have an account you can set one up by going to the My Account Tab at the top of the page entering your details and following the online prompts.

Please note Click Car Parts will not accept responsibility for loss or damage of goods during transit, please ensure you have taken out sufficient insurance for you package when organising your courier.

All returns must be received within 7 days of supplying a Returns Authorisation Number.

On Receipt of the returned goods an inspection will be made and refunded at our discretion.

All returns must have a Returns Authorisation Number otherwise they will be refused.

If you are wishing to return an item please check our warranty section before requesting a returns number.